Support

Support

Client Support Login

Electric String are experts in Audio, Visual & Automation systems in residential properties, commercial offices and Super Yachts throughout the World.

In addition to installing World-class systems Electric String care passionately about ensuring their ongoing performance is maintained to the highest standards. Electric String have created unique Support Plans to maintain these systems through pro-active & re-active action.

The Plans are standard on all new client installations and are also available for non Electric String installations.

Additional Bespoke add ons:

  • Out of hours support.
  • Remote system maintenance & assistance.
  • Network support.
  • Extended Warranties.
  • Advance equipment replacement.

All of the support plans have the following elements included as standard:

  • Scheduled maintenance engineer visits, to clean, update software, test systems.
  • Non-scheduled service engineer visits, as and when needed by customer usually to fault find problems customer might have with their system or further training required.
  • Telephone & email support with a dedicated support team.

In addition to these Electric String recognise that not every system and client are the same so have put together some additional options from which you can create your own bespoke plan.

For further information please email support@electric-string.com

We're Here To Help!

Office

PINNACLE AV/IT

Ul. Kazimierza Pulaskiego 23/5

19-300 ELK

Warminsko Mazurskie, Poland

Hours

M-F: 8am – 10pm
S-S: Closed

Call Us

+1 321 710-3834